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1. What are the Town Hours of operations?

Hours of Operation

Monday - Friday

9:00 A.M. - 5:00 P.M.

Subscribe to our website here and visit our page frequently for office closings and updates.

2. Who do I call for bulk item pickup? When is bulk trash pickup?

To schedule an appointment call Bates Trucking at 301-773-2069; Thursdays 9am - Tuesdays 2pm to get on the bulk trash list that Wednesday’s service. Appointments can also be scheduled online. Only 3 bulk items are permitted per week. Clothing, books, shoes, household items (i.e. pots, pan, utensils, etc.) should be placed into a box or bag (3 boxes = one item, 5 bags = one item).

How to Obtain Bulk Services On-Line

All residents in Municipalities that use Bates Trucking to provide their Bulk Trash Services can put in your request on-line. CLICK HERE to go directly to our Request for Service page under the Customer Center tab. Select ’Bulk Trash Service’ when you get to the Service Type and don’t forget to list up to three (3) bulk items in the Comments Section. 

3. What are the guidelines for bulk trash pickup requests?

Bulk Trash Pickup

Bates Trucking offers bulk trash collection to assist you with removing large unwanted items, such as large furniture, appliances, rugs/carpets, computers, televisions and other electronic items.

PG County Residents

If you live in Brentwood, District Heights, Riverdale Park, Capitol Heights, Seat Pleasant, Edmonston or Morningside your bulk trash service date is every Wednesday.  Please call Bates corporate office between Thursdays 9am – Tuesdays 2pm to get on the list for that Wednesday’s service.   All other Prince George’s County residents need to call (301) 952-7630 to obtain a date for bulk trash service.

Rates vary for private subscription customers based on location and the amount of materials to be collected. Call Bates Trucking today, to discuss with professional staff your bulk trash pickup needs 301-773-2069.

Large Bulk Items Include Refrigerators Stoves Washers/Dryers Sofas Dining Room Table & Chairs Cabinets Deep Freezers Commodes/Toilets Desks Recliners Floor Model TVs Ladders Lawn Mowers

Small Bulk Items Include Microwaves Lamps Small TVs Single Chairs Fans Broken Trash Cans Computers/Laptops/Printers Gardening Tools Mini Refrigerators

4. What are the pickup days for waste collection?

Trash

Pick up days & times are Tuesday’s and Friday’s, residents must have items out by 6:00 A.M. on the day of collection. Make sure to have trash in disposable bags and in a Bates trash container or personal garbage container with lid.

Recycle

Pick up days & times are Wednesday’s, residents must have items out by 6:00 A.M. on the day of collection. Make sure to have recycle in disposable bags and in a County recycle container or personal recycle container with lid.

Yard Waste

Pick up days & times are Monday’s, residents must have items out by 6:00 A.M. on the day of collection. Make sure to have yard waste in county approved heavy-duty paper bags. Limbs collected curbside must not exceed 4 feet in length and 3 inches in diameter and must be securely tied in bundles. 

5. When are Town Council meetings?

Work Sessions are held the 1st and 3rd Monday of each month at 7:00 P.M. 

Public Sessions are held the 2nd and 4th Monday of each month at 7:00 P.M.

In-person meetings are generally held at:

Vivian M. Dodson Municipal Center, Town of Capitol Heights
1 Capitol Heights Boulevard
Capitol Heights, MD 20743

Due to COVID-19, all Council Sessions are being held by Zoom. Please continue to check our website’s homepage for upcoming meeting information.  

6. How do I apply for Business License with the Town?

Owner must complete the Town of Capitol Heights Business License Application, provide a copy of owner’s drivers license, Department of Labor, Licensing and Regulation (DLLR) permit, Prince George’s County, MD Certificate of Occupancy (U&O) Permit and status of Maryland State Department of Assessments and Taxation (SDAT) Good Standing letter.  

Additional documents may vary by business/organization, please contact Town Hall at 301-336-0626 for more information. 

Checks and money order payments can be made payable to Town of Capitol Heights. 

Visit the Business & Licensing page here for more information. 

7. How do I find out about more information on Economic Development opportunities in the Town?

Please call Town Hall at 301-336-0626.

8. How can I find out more about Town Projects and Events?

Stay connected by liking us and/or following us on the Capitol Heights Facebook page and the Capitol Heights Twitter page.

9. Whom do I contact if there is a street light out in front of my house?

We do apologize for the inconvenience. Please contact Pepco and provide the pole number so the issue can be fixed immediately at 1-877-737-2662.

10. There is an abandoned house next door to me and the grass needs to be cut, who is responsible for that?

We do apologize for the inconvenience, and, if you can please provide the residences exact address, we can further assist you.

If the property is within our Incorporated Town, then our Property Standards Authority division will seek to gain further information on the owner. Once the owner is contacted, the property must be in good standing within 30 days. However, if the property is not cleaned, then the Town is responsible for cutting the property and cleaning all trash and debris and a lien is then placed on the property.

For more information please feel free to contact us the Property Standards Department at 301-420-3000.

11. Bates accidentally missed my house, will they come back and pick up my trash?

Please contact Bates Trucking directly at 301-773-2069.